Support
How can we help?
Most answers are in the guides below. Anything else, write to us — a person who works on Luciai Studio answers.
Your license
Activate your key, free a device, and what to do when a key is not accepted.
Local and cloud models
Ollama, the Claude Code and Codex engines, and cloud providers with your own keys.
Troubleshooting
The usual suspects, and how to find the log a support request needs.
Write to us
We usually answer within one or two working days.